Welcome to Oradola.com! We're delighted to offer our customers a smooth and enjoyable shopping experience. Below, you'll find important information regarding our shipping policy.

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Shipping Destinations:

We proudly ship our products around the globe. No matter where you are, ORADOLA will bring your favorite aesthetic fashion items right to your doorstep!

Shipping Cost:

We offer free standard shipping worldwide—including to the United States, Australia, the United Kingdom, Canada, and European Union member countries—with no minimum order requirement.

Expedited shipping options are available at checkout, and costs will vary depending on your location and the weight of your order.

Customs Fees, Duties & Taxes:

Import duties and taxes may apply upon receipt of international orders. These charges are set by the customs authority of your destination country and are outside of our control. They depend on factors such as:

• The country/location of origin of the purchased product
• Local VAT rates
• Local import regulations

You are responsible for paying any such charges if and when requested by your local authorities.

Estimated Delivery Time:

For international orders, delivery typically takes 7 to 14 business days. Please note that customs inspections and local postal services may occasionally cause additional delays.

 

Order Processing Duration:

The full order processing cycle—from placement to shipment—can take up to 4 business days. This includes product verification, packaging, and quality assurance to ensure you receive your items in perfect condition.

Order Handling Time:

Our team works carefully to process and prepare each order. Handling time is typically 1 to 2 business days. Please note that weekends and public holidays are not counted as business days.

Order Tracking:

Once your order ships, you'll receive a confirmation email with tracking information. You can use this to monitor your package and estimate its arrival time.

Delivery Process:

We partner with reliable shipping carriers to ensure your order reaches you safely and on time. Please make sure to enter complete and accurate shipping information at checkout to avoid any delivery issues.

Shipping Delays:

While we strive for timely delivery, unforeseen delays can occasionally occur due to factors beyond our control. We appreciate your patience and understanding should this happen.

Order Modifications and Cancellations:

If you need to change or cancel your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request, but once an order has been processed and shipped, we may not be able to make changes.

Undeliverable or Returned Packages:

If a package is returned to us due to an incomplete or incorrect shipping address provided by the customer, or if it is unclaimed after multiple delivery attempts, the customer will be responsible for the cost of reshipping.

Damaged or Lost Packages:

Although we take every precaution to ensure your items arrive in excellent condition, issues may occur during transit. If your package is lost or damaged, please contact our support team right away. We'll work with the carrier to resolve the issue as quickly as possible.

Contact Info  

Email : info@oradola.com
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

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Shipping Times by Region: